Your small business wasn't easy to build. You started with an idea and put in the time, effort, and hard work needed to turn that idea into a reality. However, as any successful small business owner has experienced, large corporations and other competitors in your industry want to stay one step ahead of you. For this reason, you must do everything in your power to avoid becoming a victim of corporate espionage—and the first step you must take is to secure your lines of communication.
Make Sure Your Phone Lines Aren't Being Wiretapped
Wiretapping is one of the oldest tricks in the book when it comes to espionage. When an important line is tapped, a competitor can easily gain inside knowledge about your tricks of the trade and future plans to grow your business. With this information, a competitor can easily push your business out of its unique corner of your industry.
There are several signs that indicate your lines are being tapped. Breathing, clicking, steady and unusual background noise during multiple conversations, and splices in your phone line are a few of the most common signs of a bug or tap. If you've detected any of these signs, then get in touch with local law enforcement immediately.
However, not all bugs or wiretaps are able to be detected so easily. More advanced methods of wiretapping involve the use of small devices that must be physically placed inside your receivers or various offices. To prevent these devices from monitoring your communications, limit access to your offices and make sure there aren't any unnecessary cables or hardware connected to your office's phone lines.
Encrypt Your Lines
Once you can guarantee your lines aren't being tapped, the next step is to encrypt your lines of communication. Surprisingly, encrypting your calls is as simple as setting up a VPN (virtual private network) for your business communications. If you'd rather not go through the process of setting up a server for a VPN, then you can install physical encryption devices along your phone lines instead.
If your business uses mobile phones for communications in addition to landlines, then you must also make sure the mobile lines are encrypted by using an encryption service or application for phone calls and text messages.
By following these tips, you can prevent your business' phone lines from being used by an industry competitor to gain an advantage over your growing business. If you have yet to implement secure lines of communication, then get in touch with a communications service like Tele-Plus immediately to begin developing a solution for your company.